Making Momentum with registered office at Bolk, 2350 Vosselaar, with enterprise number BE 0755 735 908 (hereinafter “we,” “us,” or “our”) processes personal data in accordance with this privacy statement.

For further information, questions, or comments regarding our privacy policy, you can contact the site administrator of making-momentum.com (hereinafter “Website”) via info@making-momentum.com.

Making Momentum places great importance on your privacy. Although most information on this website is available without the need for personal data to be provided, the user may be asked for personal data, e.g., when subscribing to our newsletter, filling out our contact form, or responding to a job vacancy. These personal data will only be used for the specific purpose for which the data is requested. Your personal data will not be disclosed to third parties.

What personal data do we collect from you during your visit to the Website?

Technical information (IP address, browser type, geographical location, and operating system) and information regarding your browsing behavior (e.g., which links you click on the Website, how long or how many times you visit a page).

Identity data (name, (delivery) address, email address, phone number, billing information).

How do we obtain your personal data?

When you visit our Website, we collect technical information and information about your browsing behavior via cookies (see further).

When you place an order on our Website, we collect your identity data and information about the ordered products via the order form.

When you subscribe to our newsletter and/or (personalized) advertising mailing, we obtain your email address via the registration form.

When you use our contact form, we collect your contact details via the form. This is necessary to communicate with you correctly.

Why do we process your personal data? (purposes)

We use your technical information for (i) maintaining and improving the Website, (ii) creating anonymous statistics, and (iii) enhancing your user experience when visiting the Website.

We use your identity data to (i) execute the placed order, namely to deliver and invoice, and/or (ii) send you a newsletter and/or (personalized) advertising.

May we process your personal data? (legal basis)

We may process your technical information because you give consent through the ‘cookie’ banner (see further) and because it is within our legitimate interest to continuously improve our Website and services.

We may process your identity data and your ordered products with a view to the execution of our agreement, namely your order. Without your name, address, and other such details, we cannot deliver your order to you. It is therefore necessary for us to request this information from you. Often, as a business, we need to process and keep your personal data because we are legally obliged to do so.

For sending our newsletter or (personalized) advertising, we will ask for your consent in advance. You always have the option to withdraw this consent, after which we will no longer send you such advertising.

Do we share your personal data with third parties?

If necessary to achieve the stated purposes, your personal data will be shared with third-party recipients, such as the creator/host of our Website or the bank/payment service provider that facilitates the payment of your order and intervenes when you wish to make the payment with your card.

We guarantee that all third-party recipients will take the necessary technical and organizational measures to protect personal data.

How long do we keep your personal data?

Your personal data will only be processed for as long as necessary to achieve the purposes. They will be kept for the period necessary to realize the purposes or to comply with legal requirements (including accounting).

What are your rights? (Right of access, correction, erasure, restriction, objection, and portability of personal data)

You have the right at all times to access your personal data and can (have them) corrected if they are incorrect or incomplete, have them deleted, have their processing restricted, and/or object to their processing, including profiling.

If the processing of your personal data is based on your prior consent, you naturally have the right to withdraw that consent.

Moreover, you have the right to obtain a copy (in a structured, commonly used, and machine-readable format) of your personal data and to have the personal data transmitted.

To exercise these rights, you can:

  • adjust the settings of your customer account yourself; and/or
  • send an email to the following email address: info@making-momentum.com

Where can you file a complaint?

You have the right to file a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels – commission@privacycommission.be).